Lowes fell from grace with me years ago but now they are compounding the distaste that comes with their name. They have a $23-$25 balance on my account (and several other consumers according to their representative). Now, I paid them off and cut up the card because I don't like their customer service. Two months after they were paid off, I get a bill. When I call to inquire, the representative checked and noticed I paid the account off early so their was no reason for me to have a charge. Then she said "I have seen quite a few of these come across my desk lately. Give me a minute and I'll handle it". So I waited and she handled it and apologized for their error, blah, blah, blah. The very next month, the same charge shows up again. After looking at the two bills, I notice that they have finance charge of $1.00 on both! So beware! All they need is for 1000 customers to pay this fake $25 balance in one month and they will acquired $25,000 in free money. Get consumers to pay that fake balance for one year and they will have made $300,000.00 in free money - a little over a quarter of a million bucks! Whew!!! Just imagine!
Well, now you have been warned!
GeorgiaPeach
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